Privacy policy

Privacy Policy

Last updated: February 15, 2026

At FaceFlip, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store, make a purchase, or contact us.

Our store is powered by Shopify, which allows us to securely provide our products and services.

1. Information We Collect

We may collect the following personal information:

  • Full name
  • Shipping and billing address
  • Email address and phone number
  • Payment information (securely processed by authorized payment providers)
  • Order details and purchase history
  • Technical data such as IP address, browser type, and device information
  • Information about how you use our website

2. How We Use Your Information

We use your information to:

  • Process orders and payments
  • Manage shipping, returns, and refunds
  • Contact you regarding your order
  • Improve your shopping experience
  • Prevent fraud and maintain website security
  • Comply with legal obligations

We will only use your information for marketing purposes if you have given your consent, where required by applicable law.

3. Sharing of Information

We may share your information with third parties only when necessary to operate our store, such as:

  • Shopify (ecommerce platform)
  • Payment providers
  • Shipping and logistics partners
  • Technical, analytics, and support service providers

These providers may only process your information as necessary to perform their services and in accordance with applicable laws.

4. Shopify

Our store is hosted on Shopify. Some of your information may be processed by Shopify in order to support the technical operation, security, and performance of the platform.

For more information, please review Shopify’s Privacy Policy.

5. Cookies

We use cookies and similar technologies to improve website functionality, analyze traffic, and provide a better user experience. You can manage cookies through your browser settings.

6. Children’s Data

Our store is not intended for children, and we do not knowingly collect personal information from minors.

7. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure. We recommend that you do not share sensitive information through unsecured channels.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, or resolve disputes.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Request data portability
  • Withdraw consent at any time, where processing is based on consent

If you are located in the European Union or the United Kingdom, these rights may apply under the GDPR or other applicable privacy laws.

To exercise any of these rights, please contact us at:

faceflip.contacto@gmail.com

10. International Data Transfers

Some of our service providers may process your information outside your country of residence. Where this happens, appropriate legal safeguards will be used where required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time when necessary. The latest version will always be posted on this page.

12. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at:

faceflip.contacto@gmail.com